Dan Berlin – Ep 13 (& 14)

Part 1

(scroll down for part 2)

Part 2

About Dan Berlin

After providing technical support for hard-to-use systems for a number of years, Dan Berlin (@banderlin) discovered the world of user experience (UX) when he sat as a participant in a usability study. That’s when he quit his job and went full-time to Bentley University to earn an MBA and an MS in Human Factors in Information Design.

During his 13+ year UX career, Dan has lived the agency life and spent 10 of those years building the research team and practice at Mad*Pow, an experience design agency in New England. He recently started Watch City Research, a UX research consultancy outside of Boston, where he focuses on usability research in different product domains. He served on the UXPA Boston Board of Directors for eight years and served as the submission chairperson for their annual conference from 2012 to 2021. He recently edited and authored a chapter in the book “97 Things Every UX Practitioner Should Know,” and hosts a podcast as a companion to the book.

Dan also teaches in the Bentley University UX certificate program, is on the Board of Directors for the Waltham Land Trust, is advisor to the Gamma Chi chapter of the Sigma Alpha Mu fraternity at Brandeis University, and can often be found kayaking along the Charles River or hiking with his dog, Shadow.

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Show Notes

All times are approximate – hh:mm

Part 1

UX Maturity – :04
Silicon Valley
Becoming independent – :10
The value of a lab – :12
The business side of consulting – :16
Pricing your work – :19
Melissa Perri
What makes an effective research facilitator – :22
Broad Institute

Part 2

Becoming a better facilitator – :01
Going off track – :05
Creating 97 Things – :07
Boston UXPA Conference
Kathy Kaiser
Creating effective conference proposals – :14
Being an effective presenter – :16
UX & CX – :18
Focus on results – :21
Interviewing as a researcher – :22